Effective Date: October 27, 2025
Smith Giles, PLLC (“Firm,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect information when you visit our Site or make online payments.
1. Information We Collect
- Personal Information: Name, email, phone number, address, and other data you voluntarily submit.
- Payment Information: Processed securely via Authorize.net. We do not store card numbers.
- Usage Data: Browser type, IP address, pages visited, and time spent on the Site.
- Cookies & Analytics: Basic cookies may be used for security and performance monitoring. We currently do not use Google Analytics or newsletter tracking.
2. How We Use Information
We use data to:
- Respond to inquiries and manage cases;
- Process payments and issue receipts;
- Comply with North Carolina Bar and legal requirements;
- Improve site security and client experience;
- Send administrative communications.
We do not sell or rent your personal information.
3. How We Share Information
Information is shared only with trusted service providers:
- Authorize.net (for secure payment processing);
- IT and hosting vendors (to maintain operations);
- Law enforcement or regulators (if required by law).
All third parties are bound by confidentiality and data-security obligations.
4. Data Security
We use reasonable administrative and technical safeguards to protect information; however, no system is 100% secure. Use the Site at your own discretion.
5. Retention of Information
Data is kept only as long as necessary to fulfill its purpose or to meet professional and legal requirements.
6. Your Choices
- You may disable cookies in your browser.
- You may request correction or deletion of your information (subject to legal retention rules).
- Opt out of non-essential emails by contacting Michelle@SmithGiles.com.
7. Children’s Privacy
The Site is not intended for children under 13 years of age.
8. External Links
We are not responsible for the privacy practices of third-party websites linked from our Site.
9. Changes to This Policy
We may revise this policy periodically; the latest Effective Date will be posted at the top of this page.
10. Contact Information
Smith Giles, PLLC
3009 S. Church Street | Burlington, NC 27215
Email: Michelle@SmithGiles.com
Phone: 336-222-7735 x2
